Terms of Service

Business Class Signal is a flight price monitoring and alerting platform. We periodically scan publicly available airfare data for business class flights from third-party data providers and notify users when prices appear to drop below their specified target prices.

We are not a travel agency, airline, ticket broker, or booking platform. We do not sell, book, issue, hold, reserve, or guarantee any flights, tickets, seats, or travel services. We have no contractual or commercial relationship with any airline or booking platform. Any booking you make is a separate, independent transaction between you and the airline or travel provider.

All prices displayed are approximate estimates sourced from third-party data providers at the time of each scan. We do not store, set, control, or guarantee any fare prices. Actual fares shown by airlines or booking platforms at the time you attempt to purchase may differ, sometimes significantly, from the estimates we display. Price variations may occur due to, but are not limited to: the time elapsed since the scan, your geographic location, currency conversions, airline dynamic pricing, seat availability changes, browser or device differences, cached data from data providers, or other factors entirely outside our control.

You acknowledge and agree that any fare information provided by the Service is for informational and reference purposes only and should not be relied upon as a definitive or guaranteed price. You are solely responsible for verifying all fare details directly with the airline or booking platform before making any purchase decision.

The Service offers paid subscription plans ("Core" and "Pro") with a 14-day free trial period for new users. Paid plans are available on a monthly or annual billing cycle. Prices are listed in US Dollars (USD) and are displayed on our pricing page.

• Monthly subscriptions are billed at the start of each billing period and renew automatically until cancelled.
• Annual subscriptions are billed as a single upfront payment for 12 months of service at a discounted rate and renew automatically at the end of each annual period.
• All payments are processed securely through Stripe, Inc. We do not store your credit card information on our servers.
• You may upgrade, downgrade, or cancel your subscription at any time from your account settings. Downgrades and cancellations take effect at the end of the current billing period. No partial refunds or credits will be issued for unused portions of a billing period.
• We reserve the right to change pricing with 30 days' advance notice to existing subscribers. Continued use of the Service after a price change constitutes acceptance of the new pricing.

Free Trial. New users receive a 14-day free trial with Core-level access, including 2 watchlists, multiple daily scans, and all Core features. A payment method is required to start a trial, but you will not be charged during the 14-day trial period. At the end of the trial period, you may choose a paid plan to continue using the Service. If you do not subscribe, your account will be paused — your existing watchlists and data will be preserved, but active scanning and alerting will stop until you subscribe.

Cancellation. Upon cancellation of a paid subscription, your plan remains active until the end of the current billing period. After that, your account will be paused. Your existing watchlists and historical data will be preserved, but active scanning and alerting will stop. Cancellations can be made at any time from your account settings — no cancellation fees apply. You may reactivate your account at any time by subscribing to a paid plan.

Taxes. All prices are exclusive of applicable sales tax, VAT, or other taxes. You are responsible for any taxes that may apply to your subscription based on your jurisdiction. Where required by law, applicable taxes will be calculated and added at checkout by our payment processor.

By subscribing, you also agree to Stripe's Terms of Service and Privacy Policy for payment processing.

Due to the nature of digital subscription services where value is delivered continuously through automated scans and alerts, all payments are non-refundable except in the following limited circumstances:

• If we are unable to provide the core Service (scanning and alerting) for a sustained and continuous period exceeding 7 days due to a fault solely on our end.
• If you are accidentally charged after a valid cancellation that was confirmed by our system.
• If legally required by applicable consumer protection laws in your jurisdiction.

The following are explicitly not grounds for a refund: dissatisfaction with fare prices found or not found; deals that expired before you could book; fares that differed from our estimates when you attempted to book; insufficient alert frequency; personal changes to your travel plans; or failure to receive email notifications due to factors outside our control (spam filters, inbox settings, email provider issues).

Refund requests should be submitted to support@businessclasssignal.com within 14 days of the charge.

We reserve the right to modify, suspend, discontinue, or limit any aspect of the Service at any time, with or without notice, including but not limited to: scan frequency, number of supported routes, data providers used, features offered, or the structure of subscription tiers. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

The Service depends on third-party data providers, APIs, and infrastructure. We do not guarantee uninterrupted or continuous access, and temporary outages may occur due to scheduled maintenance, provider issues, or circumstances beyond our control. No credits, refunds, or compensation shall be issued for temporary service interruptions.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
• Attempt to gain unauthorized access to any part of the Service, other users' accounts, or our systems and infrastructure.
• Use automated tools (bots, scrapers, crawlers) to access the Service in a manner that exceeds normal individual usage patterns.
• Resell, redistribute, sublicense, or commercially exploit the Service, its data, or any fare information obtained through it without our prior written permission.
• Interfere with or disrupt the integrity, performance, or security of the Service.
• Use fare data from the Service to gain any unfair commercial advantage, including but not limited to operating a competing service or reselling fare alerts.
• Provide false or misleading information when creating or maintaining your account.

Violation of these terms may result in immediate termination of your account without refund or prior notice.

The Service integrates with third-party providers for payment processing, authentication, and flight data aggregation. We do not control, endorse, or assume responsibility for the content, accuracy, availability, privacy practices, or policies of any third-party services or data providers.

Fare data displayed within the Service originates entirely from third-party sources. We do not independently verify, audit, or guarantee the accuracy, completeness, or timeliness of this data. Your use of third-party services linked from our Service (including but not limited to Google Flights) is governed by their respective terms and conditions, and we bear no responsibility for your interactions with those platforms.

You expressly acknowledge and assume all risks associated with using the Service, including but not limited to:

• Fare prices displayed may be approximate estimates that do not reflect the actual price at the time of booking.
• Prices may vary based on your geographic location, the device or browser you use, and other factors outside our control.
• Deal alerts may arrive after a fare has already changed or is no longer available.
• We may fail to detect certain fare drops or price changes due to limitations of our data sources, scan timing, or system errors.
• Third-party data providers may deliver inaccurate, incomplete, outdated, or cached pricing information.
• Airline pricing is dynamic and volatile. Fares can change at any moment without notice for reasons entirely outside our control.
• Booking decisions you make based on our alerts are your sole responsibility.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, RELIABILITY, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES THAT: (a) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, ERROR-FREE, OR SECURE; (b) ANY FLIGHT PRICES, FARE DATA, OR ALERTS DISPLAYED WILL BE ACCURATE, CURRENT, COMPLETE, OR AVAILABLE FOR BOOKING AT THE DISPLAYED PRICE; (c) ANY DEAL ALERT WILL RESULT IN AN ACTUAL SAVINGS, AVAILABLE FARE, OR BOOKABLE TICKET; (d) THE SERVICE WILL DETECT ALL FARE DROPS OR PRICE CHANGES; (e) DEFECTS, ERRORS, OR INACCURACIES WILL BE CORRECTED; OR (f) EMAIL NOTIFICATIONS WILL BE DELIVERED SUCCESSFULLY OR IN A TIMELY MANNER.

YOU ACKNOWLEDGE THAT ALL FARE INFORMATION IS APPROXIMATE AND SOURCED FROM THIRD PARTIES, AND THAT WE HAVE NO ABILITY TO CONTROL, VERIFY, OR GUARANTEE THE PRICING, AVAILABILITY, OR BOOKING TERMS OF ANY AIRLINE OR TRAVEL PROVIDER.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LUX SERVICES LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES; MISSED OR EXPIRED TRAVEL DEALS; FARE PRICE DISCREPANCIES BETWEEN OUR ESTIMATES AND ACTUAL BOOKING PRICES; COSTS INCURRED DUE TO RELIANCE ON FARE DATA PROVIDED BY THE SERVICE; FAILURE TO RECEIVE OR ACT ON ALERTS; BOOKING DECISIONS MADE BASED ON INFORMATION FROM THE SERVICE; OR ANY OTHER DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR AGGREGATE, CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE EXCEED THE LESSER OF: (a) THE TOTAL AMOUNT YOU ACTUALLY PAID US IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (b) ONE HUNDRED US DOLLARS ($100).

Informal Resolution. Before initiating any formal legal proceeding, you agree to first contact us at support@businessclasssignal.com and attempt in good faith to resolve any dispute informally within 30 days.

Binding Arbitration. If we cannot resolve a dispute informally, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration shall take place in Delaware, or at another mutually agreed location, and shall be conducted by a single arbitrator. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver. YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

Small Claims Exception. Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the court's jurisdictional limits.